Follow-up that
knows the buyer

GRIP keeps quiet buyers warm using the deal they asked for, the signals they leave and the timing that fits.


Quiet is not the same as cold

A buyer who opened every message and paused should not be worked like a buyer who never engaged.

GRIP uses engagement, deal state and customer intent to decide when to reach back, what to say and when to stop.


Cadence checks

Follow-up timing is tested against engagement, silence and customer intent.

Message fit

The message is checked against the buyer's deal state before GRIP sends the next touch.

Stop conditions

The system tests when to slow down, pause or hand the thread to a person.


Built into Messaging Action

Nurture runs where conversations already happen, so quiet buyers can return without creating a new workflow.

Grounded in the deal

The message uses the vehicle, payment fit and buying power already known.

Paced by behavior

The cadence adapts to opens, replies, intent and silence.

Handed off warm

When the buyer comes back, the team receives the thread with context.


FAQ

Is this automated drip texting?

No. A drip sends the same sequence to every customer. GRIP changes the message and cadence based on the buyer's deal state and behavior.

How does GRIP know when to follow up?

GRIP watches engagement and intent signals, then compares those signals against the buyer's position.

Where does nurture happen?

Nurture runs inside Messaging Action, next to the live conversations your team already works.

Does GRIP stop when a buyer is not engaged?

Yes. GRIP can slow down, stop or wait for a stronger signal depending on the buyer's behavior and store rules.

Turn buying power
into motion